Privacy Policy
& Terms of Use
PRIVACY POLICY
We are committed to changing the way the world
buys and sells real estate by empowering YOU! We invent new real
estate tools and services so you may find what you want, when you
want it — more efficiently, with fewer hassles.
There are several ways we deliver information
to you:
- To your cell phone or PDA
- By referring you to a Smarter Agent pre-screened non-affiliated
Lender, Realtor™ or 3rd party corporate entity.
- Via telephone or in person at our offices.
Your Privacy From Our Internet Site(s)
In regard to your privacy, from our Internet
site(s), such as smarteragent.com, we allow you to browse and perform
basic real estate searches without identifying yourself.
At some point, you might want to use some of
Smarter Agent's advanced features by becoming a client of Smarter
Agent. You become a client by logging in/registering, which consists
of providing a name, email address and may include other types of
contact information in certain circumstances.
Clients receive access to advanced features
that may include:
- Access to more MLS listings and addresses of those properties.
- Ability to set up profiles of properties you are interested
in and receive instant email notification by Smarter Agent when
properties matching your criteria are posted on the MLS.
- Use of our "best of the best" Relocation Network
of Realtors™
- Recieve rebates with our Get Bucks Back program. [Get Bucks
Back program is not allowed in every state]
- GO WIRELESS access Smarter Agent from your cell phone or PDA.
In the instances above, certain real estate
regulations demand we know to whom we distribute information to,
and in others logic dictates that we need to know where to send
requested information.
We understand the way you would like to be treated
and it is reflected in the way Smarter Agent does business both
online and offline - fairly, honestly, and with value as a cornerstone.
How we use the Information we obtain from you via
the Internet when you register as a client and login, or when you
call us.
Via the Internet
Smarter Agent does not share or sell your personal
information (name, email, phone number, etc.) to anyone other than
with our real estate related partners, such as our Lender (banks,
mortgage companies, credit unions) and our Relocation Network (real
estate agents), who help you find, buy or finance real estate.
Calls and email you may
receive: You may receive a call or email from Smarter Agent
or a real estate agent or lender, but only from Smarter Agent or
3rd party companies involved in real estate and financing activities
that we personally pre-qualify.
Compensation between parties:
Smarter Agent and these Lender and Agent partners are each separately
owned and operated. Smarter Agent is compensated by Agents and their
Brokers if you go on to purchase a property through them, and Lenders
pay Smarter Agent technology and marketing fees unrelated to if
you use their financial services to complete a transaction.
We never sell or share your information with telemarketing
companies or direct mail companies, and adhere to principles of
mutual respect. We hope you buy, finance and sell real estate through
Smarter Agent and our Real Estate Partners because you find value
in the way we do business.
Via Wireless Devices
Smarter Agent has created a revolutionary wireless
real estate portal that delivers information about your surroundings
based on your location. We want to change the way you learn about
the world around you by delivering location specific information
to you - wherever you are.
There are two types of information we obtain
relating to your privacy and the operation of Smarter Agent's wireless
technology when using GPS.
- Location Information - We need to know your location
to tell you details about your surroundings. By obtaining your
real time longitude and latitude from your wireless device (if
you have GPS) or based on information you type in, such as an
address, Smarter Agent can beam relevant information as requested
by you, the user. No matter how you access the system, we only
use your position to figure out what property you are in front
of or near. From most cell phones or PDA's you can turn off location
features when not using Smarter Agent.
- Personal Information - Smarter Agent is committed to
protecting your privacy so we do not release any personal identifiable
information about your real-time location without permission.
Wireless Advertising
You may receive advertising of a generic nature.
For example: you may see 2 lines of advertising running at the bottom
of your mobile device screen. The advertising will only become interactive
if you click on it and these advertisers will not now your location
or personal information. Wireless advertising works just like the
advertising on our website.
If you use a Palm OS, Windows CE or Cell Phone
Devices
- Smarter Agent does not collect any information about your wireless
device, the other applications you use, or the data on your device
outside of Smarter Agent itself.
- Smarter Agent tries to provide you with the most relevant location-based
content and advertising-based data you request. We do this by
noting the sections of Smarter Agent that you've viewed and the
ads that you've tapped, then we attach them to your user profile
(only accessible by Smarter Agent) when you open or sync your
Wireless Device and update Smarter Agent. Smarter Agent then uses
this to show you the best information and most relevant advertising/services
based on where you are and the types of information you need.
Wireless and Internet access to Smarter Agent through
third parties
You may be able to link and/or obtain access
to Smarter Agent’s real estate search from a third party,
such as a Realtor™, a bank, corporate sponsor or financial
institution. If you are using Smarter Agent’s Ultimate Real
Estate Search, you should always see the “Powered by Smarter
Agent Realtors™”, text and or logo as a reference.
While third parties do not receive your real
time location, knowing what type of properties you are interested
in is important to a Realtor™ providing brokerage services
to you in tandem with Smarter Agent, or if receiving financial information
or a mortgage pre-approval from a lender. Once again, this information
is vital to our bank and realtor partners to help you with your
real estate purchase and they may email or contact you. We apologize
for any inconvenience this may cause and insist you contact us if
this small bit of advertising irritates you - we will see what we
can do!
When you Schedule an Appointment, or Want to Talk
to A Realtor™, or get more information
- When viewing "For Sale Properties", we note the properties
that you've viewed. If you request more information or request
a call back to schedule an appointment to view a property, you
give Smarter Agent permission to share this information within
Smarter Agent Relocation to respond to your inquiry.
At the time you decide you are ready, or need
to ask specific property questions, these questions by law, must
be handled by a licensed Realtor™. By law we must give you
all necessary disclosures, as the buying and selling of real estate
is a highly regulated industry. For example, you will be required
to consent to the state mandated Consumer Information Statement,
before you receive detailed property information from us. Please
recognize Smarter Agent is a licensed Realtor™ and is required
to meet all local, MLS, state and federal rules and regulations
and laws as relates to the buying, selling and financing of real
estate.
Other Information:
About Broker Reciprocity/VOW technology
Broker Reciprocity, or IDX/Internet Display,
as it is sometimes called, is a service mandated by the National
Association of Realtors™, which allows any real estate broker
in an area to post all the listings on their web site, no matter
what Realtor™ actually has the listing. VOW, or Virtual Office
Sites, are sites run by Realtors™ that mirror the information
one could obtain if you were in their physical office. Smarter Agent
provides you with IDX data, and in some instances VOW and third
party data only if you are a client of Smarter Agent.
These are powerful tools, as it lets Realtors™
extend their offices to the new medium of the Internet. For example,
in the past, you had to call a Realtor™ who would fax, email
or mail you descriptions of properties, or get you to come down
to their offices where they would make copies of fact sheets on
properties which match your criteria. Broker Reciprocity allows
Realtors™ to reach people via the Internet to perform these
services in a more efficient and effective manner. However like
all new things, some Realtors™ do not let their listings appear
via Broker Reciprocity. Hey, we’re sure horseshoe blacksmiths
were bummed out when the automobile appeared on the scene, and tele-type
operators got really upset when the telephone was invented —
so we understand the resistance. Plus, the average Realtor™
is slow to adapt to change, so there is a growing disconnect in
the industry between tech savvy agents and tech savvy consumers.
On a good note, we get lots of clients who just don’t seem
to be satisfied with the status quo, Realtor™ controlled,
on-their-time schedule, approach to real estate. Our clients prefer
our open way of doing business and pre-selection of tech savvy Realtors™
to meet their home buying needs.
Security
Personally identifiable information collected
by Smarter Agent is stored in operating environments that are not
available to the public. This information is not stored on the Internet
but on a Smarter Agent server. We take reasonable steps to protect
this data.
Other Registration, Unsubscribe and Update Issues
Personally identifiable information may be required
to receive certain products or services. Smarter Agent may disclose
personally identifiable information if required to do so by law
or in the good-faith belief that such action is necessary to: (a)
conform to the edicts of the law or comply with legal process served
on Smarter Agent; (b) protect and defend the rights or property
of Smarter Agent, the site or the users of Smarter Agent, and (c)
act under exigent circumstances to protect the personal safety of
users of Smarter Agent or the public.
You are given the option to unsubscribe to Smarter
Agent. Simply send us an email with the pertinent information (your
email, phone number, name, address), with your request to unsubscribe
and have your client information purged from our system.
You can also review and update the personally
identifiable information you have submitted by clicking on My Profile
once you are logged in.
Summary Info
Smarter Agent may share non-personal aggregate,
or summary information about our visitors with partners or other
third parties, which is a customary practice on the Internet. For
example, we might provide a count of our users from a particular
ZIP code.
Cookies
Smarter Agent uses a standard Web browser feature
called "cookies" to help us improve your experience. Cookies
merely provide us with a unique anonymous feature that we can use
in identifying — and enhancing — the use of sections
of our site. For instance, we use cookies to backfill data as a
user moves from tool to tool or search to search. When a registered
user returns to the site, we can return them to the areas and search
results in which they are most interested. WE DO NOT TRACK OR MONITOR
WHERE YOU GO ONCE YOU LEAVE SMARTER AGENT. You may choose to disable
cookies in your browser or use security software to prevent the
storage of cookies. However, this will prohibit the site from fully
personalized functionality, and inactivate search and mapping functions.
We sometimes use outside companies to display
advertising on our Web site. These ads may place cookies on your
computer, which are referenced by our ad companies. These companies
may use information (not including your name, address, email address
or telephone number) about your visits to this and other web sites
in order to provide advertisements on this site and other sites
about goods and services of interest to you. We do not have access
to these cookies or any information that they may contain.
Other Sites
Smarter Agent may present advertisements or
links to partner companies. When you click on these links or enter
information, you may be transferred to an advertiser or partner's
Web site. Smarter Agent has no control over the privacy practices
or information that these sites may request of you. We are not and
cannot be held responsible for the privacy practices or content
by these entities. However, please notify us immediately of any
improper practices you encounter.
TERMS OF USE
Your acceptance of these terms:
By using Smarter Agent products and services,
including our web site and wireless offerings, you signify your
agreement with and acceptance of our stated Privacy Policy. If you
do not accept this policy, please do not use this site in any way.
Your continued use of Smarter Agent and/or its affiliates’
sites following the posting of changes to these terms will mean
you accept those changes, regardless of whether or not you are provided
with additional notice of such changes.
Smarter Agent shall have the right to terminate
users ability to access this service at any time without notice.
Agreement between User (also known as ‘clients’
after registration) AND Smarter Agent
You agree:
Smarter Agent is offered to you (also called "Registrant",
"User" and/or "Client"), conditioned on your
acceptance without modification, of the terms, conditions, and notices
contained in this agreement. Your use of any Smarter Agent services
and products constitutes your agreement to all such terms, conditions,
and notices.
All of the information I have provided to Smarter
Agent is true and complete. I authorize Smarter Agent to forward
my information to its Relocation agents and lenders and related
party affiliates. I understand that these companies and agents may
retain certain information about me, whether or not I complete a
real estate transaction with them.
REALTY SERVICES
Smarter Agent is a Delaware corporation with
corporate offices in Pennsylvania and New Jersey. Real estate programs
are administered by Smarter Agent Realtors™, a licensed real
estate broker. The programs may be available on modified terms,
or may be prohibited, in certain jurisdictions. The programs may
vary by region or state. Other restrictions may apply.
COPYRIGHT AND TRADEMARK NOTICES
All contents of this Web site are: Copyright
Smarter Agent and/or its partners or real estate professionals.
All rights reserved. Smarter Agent™ is a registered trademark
of Smarter Agent. “Real Estate Anytime Anywhere™,”
Real Estate On The Fly™,” and Real Estate That Finds
You™” are also registered Trademarks of Smarter Agent.
Other product and company names mentioned herein, including the
names of real estate professionals, may be the trademark of their
respective owners.
REAL ESTATE DATA
You, "the Registrant" agree and acknowledge:
- Access to this site is a lawful consumer-broker relationship
and is subject to all MLS, NAR, State and Federal regulations
governing real estate with the Participant;
- All data obtained from the IDX or VOW is intended only for the
Registrant's personal, non-commercial use;
- The Registrant has a bona fide interest in the purchase, sale,
or lease of real estate of the type being offered through the
VOW or IDX;
- The Registrant will not copy, redistribute or retransmit any
of the data or information provided;
- The Registrant acknowledges the MLS's ownership of and the validity
of the copyright in the MLS database.
PATENTS
Smarter Agent holds 2 important United States
patents that govern the use of wireless location-detection (such
as GPS and timing-traingulation) to provide descriptive real estate
information about a property or landmark to a users wireless device
such as a mobile phone or PDA. Including United States patent numbers:
6,385,541 and 6,496,776 and other pending patents.
DISCLAIMERS AND LIMITATIONS
Smarter Agent intends that the information contained
in this Web site be accurate and reliable; however, errors sometimes
occur. In addition, Smarter Agent may make changes and improvements
to the information provided herein at any time. Smarter Agent and
the information, software, products and services associated with
it, including all web and wireless products, are provided "as
is ” without any warranty or representations.
Smarter Agent and/or its suppliers or real estate
professionals disclaim any warranty of any kind, whether express
or implied, as to any matter whatsoever relating to Smarter Agent,
this web or wireless site, and any information, software, products
and services provided herein, including without limitation the implied
warranties of merchantability, fitness for a particular purpose,
title, and no infringement. Use of Smarter Agent is at your own
risk. Smarter agent and/or its suppliers or real estate professionals
are not liable for any direct, indirect, punitive, incidental, special
or consequential damages or other injury arising out of or in any
way connected with the use of Smarter Agent or with the delay or
inability to use Smarter Agent, its web or wireless site, or for
any information, software, products and services obtained through
this web site, or otherwise arising out of the use of Smarter Agent,
whether resulting in whole or in part, from breach of contract,
tortuous behavior, negligence, strict liability or otherwise, even
if Smarter Agent and/or its suppliers had been advised of the possibility
of damages. Some jurisdictions do not allow the exclusion of implied
warranties, so the above exclusion may not apply to you.
It is prohibited to use Smarter Agent wireless
and Internet products in a moving or illegally parked vehicle, or
in violation of any motor vehicle law.
It is prohibited to use Smarter Agent in violation
of any local, state or federal law.
INDEMNITY
As a condition of use of this Web site, you
agree to indemnify Smarter Agent and its suppliers and real estate
professionals from and against any and all liabilities, expenses
(including attorneys' fees) and damages arising out of claims resulting
from your use of this Web site, including without limitation any
claims alleging facts that if true would constitute a breach by
you of this agreement.
Maps and directions provided on any Smarter
Agent site are informational only. No representation is made or
warranty given as to their content, road conditions or route usability
or expeditiousness. The use of any such maps and directions is subject
to this terms and conditions of use and user assumes all risk of
use. Smarter agent and its suppliers assume no responsibility for
any loss or delay resulting from such use.
LINKS TO THIRD PARTIES
Smarter Agent may contain links to Web sites
maintained by third parties. Such links are provided for your convenience
and reference only. Smarter Agent does not operate or control in
any respect any information, software, products or services available
on such Web sites. Smarter Agent’s inclusion of a link to
a Web site does not imply any endorsement of the services or the
site, its contents, or its sponsoring organization.
ERRORS AND DELAYS
Smarter Agent is not responsible for any errors
or delays in responding to any request from you, whether the fault
of our personnel or equipment, or any third party, technical or
otherwise.
GENERAL
This agreement shall be subject to and construed
in accordance with the laws of the State of New Jersey and the State
of Pennsylvania, excluding conflict of law principles. You hereby
consent to the exclusive jurisdiction and venue of courts in Atlantic
County, New Jersey, in all disputes arising out of or relating to
the use of Smarter Agent. Use of Smarter Agent, or any portion of
Smarter Agent, is unauthorized in any jurisdiction that does not
give effect to all provisions of these terms and conditions, including
without limitation, this paragraph. This agreement constitutes the
entire agreement between you and Smarter Agent and it supersedes
all prior or contemporaneous communications, promises and proposals,
whether oral, written or electronic, between you and Smarter Agent
with respect to this Web site and information, software, products
and services associated with Smarter Agent. If any part of this
agreement is determined to be invalid or unenforceable pursuant
to applicable law including, but not limited to, the warranty disclaimers
and liability limitations set forth above, then the invalid or unenforceable
provision will be deemed superseded by a valid, enforceable provision
that most closely matches the intent of the original provision and
the remainder of the agreement shall continue in effect. A printed
version of this agreement and of any notice given in electronic
form shall be admissible in judicial or administrative proceedings
based upon or relating to this agreement to the same extent and
subject to the same conditions as other business documents and records
originally generated and maintained in printed form. All rights
not expressly granted herein are reserved.
Submissions to Smarter Agent ‘The Company’
outside the boundaries of consumers buying and selling real estate
and out the realm of our fiduciary duties as Real Estate Brokers:
To avoid the possibility of future misunderstandings when projects
developed by Smarter Agent might seem to others to be similar to
their own ideas, suggestions or materials. If you do send us any
materials, including creative suggestions, ideas, notes, drawings,
concepts or other information or if you transmit to Smarter Agent
by electronic mail or otherwise, communications including any such
information, data, questions, comments, suggestions, or the like
(collectively, the "Information"), the Information shall
be deemed, and shall remain, the property of Smarter Agent. None
of the Information shall be subject to any obligation of confidentiality
on the part of Smarter Agent and shall not be liable for any use
or disclosure of any Information. Smarter Agent shall exclusively
own any now known or hereafter existing rights to the Information
of every kind and shall been titled to unrestricted use of the Information
for any purpose whatsoever, commercial or otherwise, without compensation
to the provider of the Information.
YOU MAY PRINT OR DOWNLOAD A COPY OF THIS AGREEMENT
FOR YOUR RECORDS.
WARNING: If you are a licensed
Realtor™, you are prohibited from using this site.
This site is solely for non-commercial use by our clients. We understand
the tools and searches we give to our clients may be more powerful
and easier to use than those you pay for as a professional. However,
this is our competitive advantage. Realtors™ attempting to
use our system will be prosecuted and complaints lodged through
your state Real Estate Commission. We monitor our system for fraud
and incorrect address profile information. If you would like a password
to monitor our site (no more than 4 separate log-ins per month)
to review if we are complying with any MLS rules, please feel free
to contact us at 856-614-5423 and we will issue you a log-in and
password.
ADDRESS INFORMATION FOR SMARTER AGENT
New
Jersey
Smarter Agent Realtors
The Garage Office Building
Gordon’s Alley
Atlantic City, New Jersey 08401
1-609-887-4800 |
Pennsylvania
Smarter Agent Technology
15 South Bank Street Suite 409
Philadelphia, PA 19106
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